All shipping to addresses in the UK is FREE and sent by Royal Mail first class. If you require express shipping for your order, this will come at an additional cost.
We are NOT currently offering Saturday or next day delivery and we are NOT currently shipping to the EU until further notice.
HOW WILL MY ORDER BE SENT?
- UK orders under £40 will be sent first class, please note that this does not include tracking.
- UK orders over £40 will be sent using a tracked service and you will be sent a tracking number.
- International orders under £50 will be sent using Royal Mail's International Standard service, please note this does not include tracking.
- International orders over £50 will be sent using a tracked service and you will be sent a tracking number.
WHEN WILL MY ORDER ARRIVE?
Our processing time for dispatching your order is 2 working days.
Royal Mail delivery timescales (once your order has left our HQ):
United Kingdom: 1-3 working days
International: 5-10 working days (this can be longer if your parcel is held at customs)
Unfortunately in some circumstances, especially during busier times of the year, delivery times may be exceeded by Royal Mail. Once your order has left us, we cannot be held responsible for any delays as it is out of our control.
Please allow 7 working days before contacting us if you have not received your item(s) and we will be happy to look into this for you.
INTERNATIONAL SHIPPING - CUSTOM DUTIES AND TAXES
International orders may be subject to additional custom duties and taxes, which is determined by the destination country, the content of your package and your order value.
We do not include international custom duties and taxes in our product prices and/or shipping cost. Payment of custom duties and taxes are therefore the customer’s responsibility. Please check with your local customs office before placing and order. You may be required to pay these charges before or upon delivery of your order.